Denman brushes up on customer service technology! NEW online live chat facility available for Denman brush users
Denman may be a heritage brush brand but it hasn’t stopped them embracing the very latest in online chat technology to engage with their customers. denmanbrush.com now offers a ‘click here’ live chat facility to guide customers in choosing the right product for their needs AND give expert advice and tips on how to get the very best out of every brush.
I love my Denman brushes, I have a Zebra D3 brush and the gorgeous AnarKitty brush.
Denman Brand Executive Claire McComb says “Online is the place where the vast majority of our customers spend time sourcing ideas and information. It was natural for Denman to extend a personal service in this way and it’s been really popular both in the UK and the US. It’s a privilege to have a direct relationship with the customer because we never forget that the customer has always been Denman’s focus.”
The most frequently asked questions are around Denman’s popular styling range and the online experts help guide the client to exactly the right brush in the range for their needs. Denman’s top online seller is the neat little ‘Be Bop’ brush; a scalp stimulating massage brush perfect for use in the shower – because a healthy scalp grows thick, glossy beautiful hair!
The Denman online chat facility is an added way to interact with those in the know when it comes to brush selection. Denman are also online at Twitter, Facebook and Youtube.
